Users Know

I wrote a post over at O'Reilly's Radar blog about a few of the myths and mistakes surrounding quantitative and qualitative researc...

Entrepreneurs, please stop accosting people in coffee shops. I know that idiots like me have been telling you about the wonders of gue...

Dear Engineers, Your job is not to write code. I know. You think you were hired to write code. In fact, your entire interview proc...

Today I’d like to talk about why that feature you’re building has taken twice as long to build as you thought it would and why it will be h...

If you’ve ever been a user experience designer, you’ve probably heard people say something like this when starting a new project: We want ...

Do you have a product? With users?  If you answered “yes” to both of those questions, you have an amazing untapped source for product res...

Over the last few years, I’ve had an increasing number of people ask the same two questions. Specifically I get asked: Where can I find a...