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Wednesday, May 25, 2011

Designers Need to A/B Test Their Designs

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The other day, I posted something I strongly believe on Twitter. A few people disagreed. I’d like to address the arguments, and I’d love to ...
Tuesday, May 24, 2011

5 Fun Ways to Ruin Your Startup

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So, you’re interested in ruining your startup. At least, that’s what it seems like based on a lot of decisions I see some companies making. ...
Friday, April 15, 2011

User Research You Should Be Doing (but probably aren't)

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Startups know they should get out of the building and talk to their customers, but sometimes they’re a little too literal about it. There ar...
Tuesday, April 5, 2011

Creating a Great Design and Research Culture

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I led a conversation recently at Web 2.0 Expo about creating a great design and research culture at your startup. To be clear, I didn’t offe...
Tuesday, March 15, 2011

What Makes UX Lean - My Talk from SXSW

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If you couldn’t make it to SXSW this year, there was a fantastic, all day lean startup track with talks from lots of lean startup experts. I...
Thursday, March 10, 2011

When Is a Design Done?

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I was talking with a designer about Lean UX. I was explaining that one of the hallmarks of Lean UX is to get a good, but not complete versio...
Monday, February 28, 2011

Qual vs. Quant: When to Listen and When to Measure

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I have written about qualitative vs quantitative research before, but I still get a lot of questions about it. To answer some of those quest...