About Users Know
Thursday, March 5, 2015
7 User Research Myths and Mistakes
I wrote a post over at O'Reilly's Radar blog about a few of the myths and mistakes surrounding quantitative and qualitative researc...
Wednesday, February 11, 2015
Stop Accosting People in Coffee Shops - Use Guerrilla Research Wisely
Entrepreneurs, please stop accosting people in coffee shops. I know that idiots like me have been telling you about the wonders of gue...
Your Job Is Not to Write Code
Dear Engineers, Your job is not to write code. I know. You think you were hired to write code. In fact, your entire interview proc...
Monday, August 4, 2014
What Happens Next?
Today I’d like to talk about why that feature you’re building has taken twice as long to build as you thought it would and why it will be h...
Wednesday, April 9, 2014
Want Better UX? Change the Conversation.
If you’ve ever been a user experience designer, you’ve probably heard people say something like this when starting a new project: We want ...
Tuesday, March 18, 2014
The Most Important User You're Not Talking To
Do you have a product? With users? If you answered “yes” to both of those questions, you have an amazing untapped source for product res...
Monday, March 3, 2014
Making More UX Designers
Over the last few years, I’ve had an increasing number of people ask the same two questions. Specifically I get asked: Where can I find a...
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